Hotel Marco Polo La Massana, La Massana

The hotel was situated in La Massana, Andorra, offering a central location near the mountain. While the room overlooked a building site without a balcony and was noisy from both outside traffic and corridor noise at 6 am, the room was pokey and stuffy.

My stay at the hotel was a mix of good and not-so-great experiences. The rooms, despite being a bit pokey and noisy, had a comfy bed and were always cleaned well. The service was friendly and accommodating, especially when it came to food options. However, there were some issues with how complaints were handled. The location was perfect for skiing but had its drawbacks, like the need for a revamp and extra charges for parking. The dining experience was satisfactory but had room for improvement. Overall, the facilities provided were decent but not outstanding.

I stayed on the fifth floor in a spacious room that was clean and had comfy beds, but the location at the back of the hotel was noisy due to traffic. The staff were friendly and helpful, but not willing to assist with an incident. The hotel had a good location close to the cable car for skiing and biking, despite some oddities like potential access from neighboring rooms. The dining options were satisfactory with a mix of healthy and sugary foods. Overall, it was a decent stay with some noise issues and room accessibility concerns.

My stay at the hotel was a mix of positives and negatives. The rooms were kept spotlessly clean, but they had an old-fashioned vibe, somewhat suitable for the price paid. Despite that, the rooms were spacious. However, being on the fifth floor at the back of the hotel meant dealing with significant traffic noise due to the nearby road.

The hotel rooms felt old and dark, impacting my comfort, yet the service was somewhat helpful. The location was good for cable car access but not ideal for school groups. The dining experience was subpar with 'plastic' food quality. The facilities provided some convenience but had shortcomings.